Do you ever find yourself making that statement? Do you struggle with your staff delivering inconsistent service quality or handling customers with your level of professionalism? Do they sell your products or services as well as you? For many business owners, the answer is NO! So what is the solution?
If the default solution for YOU is to work lots of hours and do it yourself, how is this "solution" working? Is it affecting your lifestyle, your time with your family or even your health? There is a way out!
Let’s put systems in place so others can do the tasks the same way you would, or possibly even better. Systems are way of empowering your team to perform the work on a level as if you were doing it personally.
S.Y.S.T.E.M. is an acronym for: Saving You Stress, Time, Energy, & Money! Sound too good to be true? Ask yourself: "How do other businesses grow beyond the owner?" - by creating systems to run the company, freeing the owner to work ON the business, not IN the business.
Here are 6 simple points for creating systems that work:
Keep them simple
Document only those systems that make money or reduce risk
Assure the systems you develop are used
Make the system accessible to impacted team members
Get the team involved
Make sure the team knows their role in the overall process
Documenting the systems in your business may seem overwhelming but don't try to do them all at once. Document one or two systems, implement them and monitor the results. Once you are satisfied, move to the next one.
A final thought: take it one step at a time but just do it!
"Only Action gets you closer to your dreams - do something today that your future self will thank you for."